Privacy policy
This Privacy Policy describes how icebabyjewellery.com (the “website” or “we”) collects, uses and discloses your personal information when you visit or make a purchase on the website.
Collection of personal information
When you visit the website, we collect certain information about your device, your interaction with the website and the information needed to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information listed below) as “Personal Information”. See the list below for more information about what personal information we collect and why.
Device information
Examples of personal information collected: web browser version, IP address, time zone, cookie information, which sites or products you view, search terms and how you interact with the website.
Purpose of collection: to load the website accurately for you and to analyse website usage in order to optimise it.
Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags or pixels.
Disclosure for a business purpose: shared with our processor WooCommerce.
Order information
Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers, PayPal account, Google or Amazon Pay accounts), email address and phone number.
Purpose of collection: to provide you with products or services in order to fulfil our contract, process your payment information, arrange shipping and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor WooCommerce.
Customer support information
Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers, PayPal account, Google or Amazon Pay accounts), email address and phone number.
Purpose of collection: to provide customer support.
Source of collection: collected from you.
Minors
This website is not intended for people under the age of 14. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us at icebabyjewellery@gmaill.com to request its deletion.
Sharing personal information
We share your personal information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising at:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
INSTAGRAM https://help.instagram.com/519522125107875/?maybe_redirect_pol=0
TIKTOK https://www.tiktok.com/legal/privacy-policy-eea?lang=en
You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Use of personal information
We use your personal information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you up to date on new products, services and offers.
Legal basis
Under the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information on the following legal bases:
Your consent;
The performance of the contract between you and the website;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
Ivo Giordano
Y6726892G
Carrer de leiva 1
icebabyjewellery@gmail.com
+34 936 41 91 39
Retention
When you place an order through our website, we will keep your personal information for our records unless you ask us to delete it. For more information about your right to erasure, see the “Your rights” section below.
Automated decision-making
If you reside in the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling) when that decision-making has a legal effect on you or otherwise significantly affects you.
We do not carry out fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor WooCommerce uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
A temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
A temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.
Your rights
GDPR
If you reside in the EEA, you have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated or deleted. If you would like to exercise these rights, please contact us at icebabyjewellery@gmail.com
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use different cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information every time you return to the site or browse from one page to another. Cookies also provide information about how people use the website, for example whether it is their first visit or whether they are frequent visitors.
We use cookies to optimise your experience on our site and to provide our services.
How long a cookie stays on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please bear in mind that removing or blocking cookies can negatively affect your user experience and parts of our website may no longer be fully accessible.
Most browsers accept cookies automatically, but you can choose whether or not to accept them through your browser controls, usually found in your browser’s “Tools” or “Preferences” menu. You can find more information on how to change your browser settings or how to block, manage or filter cookies in your browser’s help file or through sites such as www.allaboutcookies.org.
Please also note that blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the “Behavioural advertising” section above.
Do Not Track
Please note that, because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions or if you would like to make a complaint, please contact us by email at icebabyjewellery@gmail.com or by post using the details provided below:
Last updated: 01/09/2024
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority.
24–72h shipping, VVS jewellery in 5 to 9 days and custom orders in 15 to 30 days
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