Terms of service

1. General information

This website is operated by Ice Baby Jewellery. Throughout the site, the terms “we”, “us” and “our” refer to Ice Baby Jewellery.

By accessing this website and/or making a purchase, you agree to be bound by these Terms and Conditions, as well as by the other policies published on this website, including the Privacy Policy, the Shipping Policy and the Returns, Refunds and Right of Withdrawal Policy.

If you do not agree with these Terms and Conditions, you must not use this website or make purchases through it.

2. Contact details

Ice Baby Jewellery
Address: Calle Caleta de Velez, 52, Málaga 29004
Email: icebabyjewellery@gmail.com
Phone: +34 604 36 42 79

3. Use of the website

By using this website, you declare that:

• you are at least 18 years old or of legal age in your place of residence;
• you will provide truthful, current and complete information;
• you will not use our products or services for illegal, fraudulent or unauthorised purposes;
• you will not introduce viruses, malware or any other harmful code into the website.

We reserve the right to deny access to the site or cancel orders when we detect improper or fraudulent use, or use contrary to these Terms and Conditions.

4. Products

The products offered on this website may be available exclusively online and may be subject to limited availability.

We make every reasonable effort to display product images, colours, finishes and descriptions as accurately as possible. However, we cannot guarantee that the display on every device will reproduce the actual product exactly.

We reserve the right to:

• modify or withdraw products at any time;
• limit the sale of products per person, order, address or geographical area;
• correct errors in descriptions, prices, promotions or availability.

5. Prices

All prices shown on the website are stated in euros (€), unless otherwise indicated.

We reserve the right to change prices at any time. However, orders that have already been confirmed will keep the price in force at the time of purchase.

6. Orders

Once you place an order, you will receive a confirmation by email. This confirmation does not necessarily mean the order has been definitively accepted.

We reserve the right to refuse, limit or cancel any order in the event of:

• an error in the price or description of the product;
• suspected fraud;
• lack of availability;
• an issue with the payment or shipping details;
• a breach of these Terms and Conditions.

If an order is cancelled after payment has been made, the corresponding amount will be refunded using the same payment method, unless applicable law allows otherwise.

7. Payments

We accept the payment methods available at the time of purchase and shown at checkout.

When the customer selects payment methods offered by third parties, such as Klarna, the use of those services may also be subject to the terms and conditions of the corresponding provider.

8. Billing and account information

You agree to provide accurate, complete and up-to-date purchase, billing, contact and shipping information.

We reserve the right to contact you if necessary to verify information related to your order.

9. Shipping and delivery

Shipping methods, estimated delivery times and the applicable conditions are detailed in our Shipping Policy.

Delivery times are estimates and may be affected by causes beyond our control, such as logistical, operational or transport issues.

We will not be liable for delays attributable to third parties or to force majeure, without prejudice to the rights legally granted to the consumer.

10. Returns, refunds and withdrawal

The conditions applicable to returns, refunds and the right of withdrawal are set out in our Returns, Refunds and Right of Withdrawal Policy, which forms an integral part of these Terms and Conditions.

11. Defective or incorrect products

If you receive an incorrect or defective product, you must contact us as soon as possible through the channels indicated on this website.

Once the issue has been reviewed, we will inform you of the applicable procedure. If the defect or error is confirmed, we will bear the corresponding costs in accordance with applicable regulations.

12. Intellectual property

All content on the website, including texts, images, designs, logos, graphics, icons, videos and other materials, is the property of Ice Baby Jewellery or its licensors and is protected by applicable intellectual and industrial property regulations.

Its reproduction, distribution, transformation, public communication or unauthorised use without prior written consent is prohibited.

13. Third-party links and services

This website may contain links to third-party websites or services. We do not control or accept responsibility for the content, conditions, policies or practices of those third parties.

The use of third-party services is also subject to their own terms and conditions.

14. Personal data protection

The processing of your personal data is governed by our Privacy Policy.

When you select payment methods offered by third parties, such as Klarna, certain data may be shared with those providers to the extent necessary to process the payment, prevent fraud and comply with legal and contractual obligations.

15. Accuracy of information

Although we try to ensure that all information on the site is correct and up to date, we do not guarantee that the content will always be free of errors, omissions or inaccuracies.

We reserve the right to correct any error and update the information at any time.

16. Prohibited uses

It is prohibited to use this website:

• for illegal or fraudulent activities;
• to infringe intellectual property rights;
• to transmit malware or harmful software;
• to collect third parties' personal data without authorisation;
• to interfere with the security or operation of the site;
• to make abusive, offensive or misleading use of the service.

17. Disclaimer and limitation of liability

To the maximum extent permitted by law, we will not be liable for indirect, incidental, special or consequential damages arising from the use of, or inability to use, the website or the products, except where such liability cannot be legally excluded.

Nothing in these Terms and Conditions will limit the rights that consumer protection regulations mandatorily grant to the customer.

18. Severability

If any provision of these Terms and Conditions is declared null, invalid or unenforceable, that provision will be deemed severed without affecting the validity of the rest.

19. Changes

We reserve the right to update, modify or replace these Terms and Conditions at any time by publishing the updated version on this page.

The version published on the website will be the one applicable at any given time.

20. Governing law

These Terms and Conditions will be governed by and interpreted in accordance with Spanish law.

In the event of any dispute or claim, the parties will submit to the courts and tribunals that have jurisdiction under applicable consumer protection regulations.

21. Contact

For any questions related to these Terms and Conditions, you can write to us at:

Ice Baby Jewellery
Email: icebaby.jewerlly@gmail.com
Phone: +34 604 36 42 79